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Cloning a drive

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I cloned my HDD to a new SSD and most of the image works fine but some games have lost their authentication information. They still work fine if I boot off the old drive. How can I get the authentication info to transfer to the new drive? I sent an e-mail to customer support about this over a week ago and have not received any communication back so hoping that someone out there can help.

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You would need to contact the author of the game software to have them help you re-authorize the games on your system. This may have been caused by the "clone" operation and the fact that you have new hardware now. Acronis can not help with this issue.

Craig,

Software DRM can use different mechanisms to prevent piracy. One thing that you need to make sure you did is to restore the disk signature (last screen of the restore wizard). That might not be enough, but is probably a key requirement.