Conflict with ASUS Sabertooth 990 FX and Acronis TI 2011 Secure Zone
After successfully installing Acronis TI 2011 Home (Build 6942) on an ASUS Sabertooth 990 FX v.1 motherboard (WIN 7 Home Premium OS / 64-bit), I was attempting to install Acronis Secure Zone on the computer. It began to install and entered the registry to configure itself but came out of the registry and hung up on the Sabertooth's UEFI Full Screen Logo Show and froze the computer. It's been frozen ever since. After restarting the computer, I found that I couldn't enter the BIOS or boot into Windows. I tried this several times but to no avail...the process killed the hard drive. I couldn't even re-format the HDD. I got a second HDD, a different make and model, but with the same capacity and I performed another clean install. Same story...same problem...different HDD! I disconnected the HDD from the Mobo and found that everything in the BIOS operates normally with the corrupted HDD's disconnected. I even put an Acronis Bootable Rescue Media CD in the Optical drive and it went through with the HDD's disconnected but the same Rescue Media didn't work when connected to the corrupted Drives. In fact, my problem sounds remarkably similar the Acronis User's Forum Article: #34003: "Something is wrong with Acronis True Image Home 2011 and my computer." The only difference is that I don't have the Plus Pack.
I'd like to know if anyone else has this model (or similar) ASUS Mobo and who has tried installing Acronis Secure Zone on it and has had any of the above mentioned problems? At this point, I'm assuming that I might have to back up solely to an external hard drive and forget about installing ASZ. I would be most grateful hearing from anyone who has encountered a similar problem with this Mobo and would also appreciate hearing their solutions. Thanks.
P.S.: This is my fourth installation of Acronis and ASZ and I didn't have any problems with the previous three installs; however, this is my first ASUS Mobo. Also, I've trolled the ASUS user forums (I've missed the ASUS free customer support cut off date (and Acronis' as well)) and found that a few other's there have had issues with ASUS Mobos and Acronis. But frankly, many of their solutions are rather technical and are beyond my capacity anyway. Thanks again.
James F, thank you for your prompt reply and timely information. You just saved another poor, doomed HDD from a trip to the trash heap and you saved me hours of frustration by my unknowingly trying to install incompatible software on an otherwise "innocent" piece of hardware. Onwards to TI 2013! Thanks again.