Corrupt Acronis True Image?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 3

My True Image software stopped working, and it appears to be a corrupt program. When I open up the program, I get the tutorial tab to function, but I cannot click into any other tabs, such as "Restore". They are all greyed out.

Does anyone have suggestions regarding what may be going on, and how I can restore the software to a working condition?

I can't believe my support for the product has expired. I haven't even had the software for six months!

Thanks,

MBS

sam 19/07/2014 - 01:39
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 2
Commentaires: 3

My True Image software stopped working, and it appears to be a corrupt program. When I open up the program, I get the tutorial tab to function, but I cannot click into any other tabs, such as "Restore". They are all greyed out.

Does anyone have suggestions regarding what may be going on, and how I can restore the software to a working condition?

I can't believe my support for the product has expired. I haven't even had the software for six months!

Thanks,

MBS

sam 19/07/2014 - 01:40
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
Contributions: 172
Commentaires: 11125

It sounds like you need to either REPAIR the existing installation, and if that does not work, then use the Acronis cleanup utility and re-install.

To repair, restart the installtion program and a REPAIR option will be offered. If you do not have a copy of the installation program, then download one from your Acronis webaccount., See my signature link 9 below.

If you need to use the cleanup, then use signature link 4 below.

sam 19/07/2014 - 03:03
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