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Create bootable Media

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I have Acronis True Image Home 2011 on Windows, 64bit, Dell 8300.
I put in a CD. Then I click on Create Bootable Media. I click Proceed to Start.

An error message pops up:
The Device is busy(0X40010)

I don't see anything using the DVD drive.

What can I do?

Thanks,
David Slack
dslack101@gmail.com

0 Users found this helpful

Hello David,

Thank you for finding time to open a thread regarding this question.

This error usually means that the DVD drive is used by the process of another software. I would advise you the following workaround: 

  1. Download the bootable media in ISO format from your account
  2. Burn it onto the disk according to these instructions

It should help.

Let us know if you have any additional questions, we will be glad to help.

Thank you.

David,
Another alternative also is to insert the CD but not close the tray. Let the program close the tray when tray needs to be closed.