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On creating New Image: "Disk Full" But it's NOT FULL.

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I've got one internal 250gb drive partitioned as follows:

C Drive, 136gb (44.1gb free) - Has all my programs and the OS.
D Drive, 10gb (1.4gb free) - Has all my data files
V Drive, 40gb (35.9gb free) - Video files
Z Drive, 43.7gb (43.7gb free) - Empty
Unlabeled Partition, 70.57mb (63.27mb free) - Created by the manufacturer
Unlabeled Partition, 2.499gb (1.799gb free) - Created by the manufacturer

And an external 320gb drive connected via USB. I copied all my data from the D and V drives (using Windows Explorer) and then proceeded to make an image of the rest of my hard drive. I attempted to save the image to the external drive.

EVERY time I attempt to create the image, it tells me the "disk is full". This doesn't make any sense to me at all.

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Some things to check.

1. That you are imaging the disks you think you are and trying to place them on the external drive. Give all your partitions/drives meaningful labels this will help when it comes to restore time as TI uses Linux in the rescue environment which might offer a different drive order to that you are used to.

2. Run chkdsk /r on all partitions that you wish to image and on the external drive.

TI does see your external drive?

I assume that the external drive is formatted as NTFS.

What version and build of TI are you using?

If you are using Vista or W7 could you post some screen snips of what you've ticked and what you haven't for your image task?

After your reply, I tried to run TIH to get the info you asked for. I couldn't even get it to start this time--it was giving messages that it couldn't "initiate (open) the computer". So I downloaded and installed the latest build. After doing so, it started fine and I was able to create my image.

Thanks for the assistance.

I suggest you additionally update your new 7046 with the latest scheduler which was not a part of your recent 7046 install.

http://kb.acronis.com/content/1518

Hi,

We are getting error messages from our Acronis True Image Echo Workstation.
We thought it was related to our back-up disk being full, but we are still having the same problem even after purchasing a new larger back-up disk (2 terrabyte).

Can you possibly assist us with understanding and rectifying the problem? Attached for your info are our product purchase details.

Some examples of the most recent error messages we’ve got are as follows:

(1)
Disk is full.
You must free additional disk space to continue. You can either empty the Recycle Bin or delete old data files.
Please press Retry to try again or press Cancel to cancel the operation and stop.: Retry/Cancel: User replied: Cancel

(2)
Operation with partition "K:" was terminated.
Details:
Disk is full (0x70015)
Tag = 0xF6013C318C15A6D7
Disk is full. (0x40004)
Tag = 0xC4AB60A831327ED2

(3)
Operation has completed with errors.

(4)
Priority changed to Low priority

Looking forward to your feedback.

Elida,

How much free space is now on your new drive?

Have you moved the complete archive over to the new drive?

You might need to edit the task and repoint it to the new drive as the drive serial number is different to the old one and Acronis products use the drive information in the task script.

Hi Colin, Paolo here, responding on behalf of Elida.
The problem arose on our old external hard disk first, which I believe had 1TB storage capacity.
We thought it strange, as we are only backing up two drives, the first being 52.5GB and the second 147GB.
In any case, we purchased a new 2TB hard disk, and created a new task, but it's still coming up with this error message.
We've edited, created, and run many tasks in the past and never had this problem.
The new task we set up points to the new external drive, and we have set it up as we have always done in the past.
However, the problem has not gone away.
Strange! Any other ideas you might have would be great.
Thanks, Paolo