DELL Latitude E 6330 - Network Interface
Hello,
My acronis Home 2010 don't recognize the network interface from the laptop DELL Latitude E 6330.
Waht can I do?
Thanks for your support.
Best Regards,
Hugo Silva
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Hello,
Thanks for your answer, but the problem is that in settings I don't have any settings, with other laptops I can see the IP address in the settings menu, with this laptop I can't see nothing. Even if I try what you suggest, I'm unable to access network.
Thanks for your support.
Best regards,
Hugo Silva
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Hugo,
The Acronis Rescue Media for 2010 probably does not have hardware support for the NIC in the Dell.
The drivers can not be updated in the Linux based Acronis Rescue Media.
I would suggest that you download the 2013 trial and then register the serial number for 2013. This will allow you to download a bootable ISO of the 2013 Trial Rescue Media from your Acronis account. You could then create the 2013 Trial Rescue media (CD/DVD) from the ISO and test the 2013 Rescue Media to see if it supports/recognizes the NIC in the Dell. You do not need to install the 2013 trial on your system.
If the 2013 Trial Rescue Media does not support the NIC, the only option would be to purchase 2013 and the 2013 Plus Pack so that you can create WinPE based Rescue Media that includes Windows 7 default drivers, and allows injection of additional drivers to support your needs.
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