Disk Full error when disk is not full
Hello I am a new customer using True Image 2013.
I have successfully created 7 backups using incremental method daily.
The hard drive is 2TB (1.81TB usable)
The first full backup was 1.16TB and the 6 subsequent backups are 815KB
This is great. There is 667 GB remaining on the drive, so at 815KB this drive should last me many many backups.
However when it attempts to do another backup now, it claims the hard drive is full. I did notice it filling up during the process which makes me think it was attempting a full backup rather than a normal incremental backup. I can do more testing if required.
I am not aware of any files that have been changed that would require a larger backup than normal.
I have carefully looked through the settings and don't see anything that would trigger a full backup at any point after the initial full backup. There is a setting available to do a full backup every X number of incremental backups, but this is not turned on. I am worried that internally this is being triggered even though the setting is not enabled.
I have searched the web and not found anybody else with this problem. People do have a problem when their hard drive genuinely fills up and it seems Acronis cannot handle this scenario without outside scripts which is utterly disappointing but not why I'm seeking help. There are other empty hard drives available on the system which Acronis could use to juggle the backups or spill over, but Acronis has no feature to use those resources. :( I do not want to combine the backup hard drives using any scheme where a failure of one backup drive prevents recovery from all the drives.
I have gone through this process twice now, after it claimed to be full the first time I erased all the backups and started again. Exactly the same thing happened a week later (7 daily backups).
How can I prevent it from attempting to create another full backup?
Additional info, I am running True Image on Windows 8 and using it to backup a remote FreeNAS server to local hard drives via CIFS shares.
The first thing to check is to see if you have another program that might be altering disk contents, such as a defragger running weekly. Defragging a drive will cause all the sectors to change so TI will make a new full image to take this into account.
The next item to check is any consolidation tasks, True Image will need the same amount of free space again as the current archive to consolidate files. It first makes a copy of all the files to be consolidated and only once this has completed will the original archive contents be updated, equalling deleted.
I am using the "Other backups" -> "File backup" to select a folder, not a full disk backup. Does your first comment about defrag still apply? I know the ZFS filesystem does some kind of automated disk tasks, but there is no avoiding that.
There wasn't any consolidation enabled.
Colin,
I am also a newbie and this is the closest similarity to my problem I can find. In use a Seagate 3 TB disk as my destination disk and have a Seagate 500GB SSD as my source disk. The 3 TB disk still has over 1 TB free and the source disk image has been estimated at 319.9 GB but each time I try to do a full backup I get a 'Disk Full' warning.
I have used earlier versions of Acronis successfully but it appears that 2018 has a built-in bug.
For the record I do not have any programs set to run periodic checks such as defragger and I have carried out CHKDSK /R checks on both disks and both report all is ok.
I use Windows 10 64 bit Pro version 1803 and my Acronis is at version 15470.
I can close all programs except Acronis and still get the same result. I always do a full backup each time and keep the latest two copies.
Any suggestions?
PeteC,
If you look at the timestamp of the last input before your message, you'll see it was last responded to in 2013. As you're using 2018, I'd suggest posting a new thread over there. With that, more information about your backup and disks would be helpful. Let's take it over to the 2018 forum though.