Does TI 2012 boot media support USB 3.0?
I want to use TI 2012 boot media to make a disk image, and save it to an external USB 3.0 hard drive; does TI 2012 boot media support USB 3.0?

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I confirm what shadowsports says. I regularly backup using the ATI bootable Rescue Media, and it transfers data to my USB 3.0 drives at speeds higher than USB 2.0.
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Sorry, I should have pointed out that I have no trouble backing up to my USB 3.0-capable Seagate Backup Plus 3TB external drive through a USB 3.0 port. I question the speed, however. It takes me at least 1-1/2 hours to produce an image of my hard drive (about 110GB), doing all my backups from the rescue disk (I have not installed TI on my hard drive). It has been suggested on another forum that the reason this takes so long is because the rescue disk does not have drivers to support USB 3.0, and therefore is backing up at USB 2.0 speeds. I want to clarify this.
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It is definitely using USB 3.0 speeds on my system. Try connecting it to a USB 2.0 port and perform the same backup to see if there is any difference. Also if your compression settings are set on anything but NORMAL it will increase the backup time.
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As I said in my post, backups to USB 3.0 disks are much faster than to USB 2.0 disks on my system. It is possible that the Rescue Media does not have as good support for your device, but run some tests as Les Feinstein suggested. Keep in mind that you will never achieve the advertised USB 3.0 speeds, because your hard drive's disk speed will be a limiting factor. Also, communication in both directions will be necessary, which means you cannot expect full speed in one direction.
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Thanks for your replies, Joey and Tuttle.
Just to confirm, you were booting from the rescue media when you made the backups and measured the speeds?
Joey, I don't understand what you mean when you say "It is possible that the Rescue Media does not have as good support for your device". Either the rescue media has drivers for USB 3.0 or it doesn't. That's what I'm trying to find out, without having to install the program on my hard drive and run speed tests.
I do understand that it will support a USB 3.0 external drive at 2.0 speeds if it doesn't have the driver. That's not my question.
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Les Feinstein wrote:I don't understand what you mean when you say "It is possible that the Rescue Media does not have as good support for your device". Either the rescue media has drivers for USB 3.0 or it doesn't.
Not correct. There is no one standard driver set for USB 3.0. There are various USB 3.0 controllers and chipsets, and it's conceivable that yours might not be supported as well as others are. That's just logical, I'm not saying it's the case. Please run some tests/timing as two of us have suggested.
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tuttle, I don't know how to say this any more clearly. I need to know definitively whether the TI 2012 recovery disk has USB 3.0 drivers, regardless of which chipset or controller I have. So far, neither you nor Joey has answered this question.
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https://forum.acronis.com/messages/new/36716?destination=user%2F36716
Follow this link to send a private message to Anna (Professional Support). She will be able to give you a definitive answer.
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Thank you, Joey. I have contacted Anna, and hopefully I'll have my answer soon.
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I already said, in my first reply, that using the ATI bootable Rescue Media it transfers data to my USB 3.0 drives at speeds higher than USB 2.0.
Again, there is not one single standard driver set for USB 3.0. As with most components, different hardware requires different drivers, and support may vary.
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John
How come you repeat my words from post #3 without any additional comments or advice? What's that all about?
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Les,
Here is your answer.
http://kb.acronis.com/content/15487
What we all are trying to point out is this. Just because the boot media supports a particular device or standard doesn't mean it will work with every device, or standard in every conceivable environment. The boot media is limited in its ability to support hardware. The media can only contain support for so many devices, and in some cases will use a generic standard to provide support for something it cannot identify exactly.
We understand you want to know if USB 3 devices are supported by the boot media. Well, different builds of the boot media may support devices differently. Slight variations and changes are introduced as new devices are manufactured and become available. Its not possible to test every device, with every motherboard, with every USB 3.0 chipset being manufactured. Further, incompatibilities between the chipset on your motherboard and the chipset in the device may not "like" one another. So, supported or not, your hi-speed device may run at a slower negotiated speed. There are too many factors in play to give an answer that applies to all possible configurations or scenarios. Tuttle and Joey are spot on.
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shadowsports,
Thanks for that link. It looks like TI 2012 does support USB 3.0 (and I can only assume that the 2012 boot media does, also). That's really all I wanted to know. Doesn't matter whether it's meeting the full speed of the 3.0 spec; it's moving as fast as my system will allow, whatever that is. The fact that I find it slow may be only my perception, as there are indications that it's moving along as fast as can be expected.
Slightly off topic, a poster on another forum indicated that while he was able to make and verify disk images with TI, he has never been able to successfully restore a disk image. I haven't had the need to do so, so I can't personally confirm that, but it is somewhat disturbing.
That, combined with my perceived slow speed of TI, is leading me to consider another product.
Thanks for your help.
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Les wrote:a poster on another forum indicated that while he was able to make and verify disk images with TI, he has never been able to successfully restore a disk image.
Yes, this failure is possible but there is more of a chance that the failure was self- iinflicted by his own lack of knowledge in how to correctly use the product. When restoring backups, it may not be as simple as it sounds. A lot depends upon the type of restore attempted and the content of the original backup. Just a thought from one user to another.
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Les Feinstein wrote:The fact that I find it slow may be only my perception, as there are indications that it's moving along as fast as can be expected.
Two of us suggested that you run comparative, timed tests. Otherwise, it's just your subjective feeling without any basis of comparison.
Les Feinstein wrote:a poster on another forum indicated that while he was able to make and verify disk images with TI, he has never been able to successfully restore a disk image. I haven't had the need to do so, so I can't personally confirm that, but it is somewhat disturbing.
Not in the least disturbing. You can find failures with any product. Without specifics, there's no way to know whether the failure may have had nothing to do with ATI, as various hardware and user issues are common.
I've done entire disk restores hundreds of times, on many different PCs with differing hardware and OS. I've rescued friends and family after they've suffered complete hard drive failures, and they think I'm a hero when I install a fresh drive, restore from a True Image backup, and their system is back identical to what it was before the crash with no data loss.
I'm so confident in True Image, that I often use it to restore my system after testing software. I make a full disk backup. I install some software package I want to try. After working with the new app, if I decide not to keep it or if it causes problems to my system, I restore the backup and everything is returned to the state prior to when the new app was installed.
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tuttle wrote:
"Two of us suggested that you run comparative, timed tests. Otherwise, it's just your subjective feeling without any basis of comparison."
True, but since it's my intention to only create images using the recovery disk, I have no intention of making this comparison. But I would make the comparison with another product if it allows me to create a recovery disk without actually installing the app
"I'm so confident in True Image, that I often use it to restore my system after testing software. I make a full disk backup. I install some software package I want to try. After working with the new app, if I decide not to keep it or if it causes problems to my system, I restore the backup and everything is returned to the state prior to when the new app was installed."
But if your image is bad, then you're screwed, because you've messed up what you had on your hard drive. Better to leave well enough alone until you really need it.
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Les Feinstein wrote:I would make the comparison with another product if it allows me to create a recovery disk without actually installing the app
True Image allows that, in case you weren't aware.
Les Feinstein wrote:But if your image is bad, then you're screwed, because you've messed up what you had on your hard drive. Better to leave well enough alone until you really need it.
Not a concern. I always have multiple full disk backups, saved to more than one external drive.
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tuttle, before I continue, can you tell me how to incorporate quotes into my replies, the way you do?
Now, here's how I do it:
Les said:
"I would make the comparison with another product if it allows me to create a recovery disk without actually installing the app"
tuttle said:
"True Image allows that, in case you weren't aware."
Yes, but I already own TI. What I need is a program to compare it with that will allow me to do that.
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MVP Tuttle may respond later when time permits.
Here is one method to quote a response from another person.
The beginning and ending quotation codes must be included as you see them here.
There are other methods but this is one I find to be the easiest.
Response
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GroverH wrote:Here is one method to quote a response from another person.
Thanks, Grover. That works fine.
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