[DUPLICATE] Cannot get the product I bought, will have to cancel payment

See this thread.

I can't seem to get help, have tried the forum, have used the chat and was told I must have something blocking the download, which I don't. Sooo I cannot get what I have paid for. I am not a happy customer
and Acronis has shown itself to not be a reliant company that values its customers. One last try, can any
help. Send me a disk or link to the program files. Thanks