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E00040010: Device Is Busy

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When I try to create a bootable CD with the media builder I get a message
E00040010: device is busy. (0x40010) tag= 0X8b7f8138ebd33b3

I'm using a Dell studio XPS, Windows 7 service pack 1
I'm using Acronis® True Image Home® version 11.0 (build 8,101)

What do I do to fix this so I could make my backup CD.

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Windows 7 is not supported by version 11 (according to the build # it's indeed 11.0 , not 2011),
but you may try to select .iso file in media builder as the destination and then burn it to the CD (in Windows 7 - just doeblt-click on the resulting .iso file)

I get this same error message with the latest version that I downloaded 3 days ago. I was able to create a bootable CD with the 30d trial version, but after paying for and entering the full activation Key, I now get this "device is busy" message. Computer is Dell M1330 with Win 7 and slot drive for CD. Have tried rebooting, loading only Acronis with new CD put in before or after starting Acronis. When I entered the activation Key, activation proceeded with no problem and I got message that program was fully functional. I guess I will retry installing entire program and activating directly with paid Key. I was not able to create a bootable USB thumb drive on my system even before full activation. Any other suggestions welcome.

If you have a paid version installed, you should be able to insert a usb thumb drive and then start the True Image program and select the Create Bootable Media wizard. Select the usb disk as the target.

it is also possible to restart the download program and when the reinstall starts, you will be offered a repair option.
After the repair, double check for a serial to make sure you are still using the purchased version key.

Hello, 

I have the same kind of issue with creating a BOOT DVD with Acronis True Image 2021 Build 39287 (licensed version for 5PC with registered licence number).

Working on an Dell XPS Windows 11 Professional (22H2), 12th Gen Intel(R) Core(TM) i9-12900HK   2.50 GHz, 64.0 Go

The detailed error message is as follows:

Le périphérique est occupé. (0x40010)

$module = "ti_managers_vs_39287"

backupmedia::BootableCDWriter::Burn: <a href='execute://%VS_PATH%\Common7\IDE\devenv.exe @c:\jenkins_agent\workspace\ati-main-win-ati\529\core\backup\cdrecord\bootable_cd.cpp /command "Edit.GoTo 97"'>

c:\jenkins_agent\workspace\ati-main-win-ati\529\core\backup\cdrecord\bootable_cd.cpp(97)</a>

When creating an iso file the iso file is created.

When creating an USB stick the stick is created.

But my problem on the very old PC which I need to restore (I have an earlier TIB file), there is no USB and therefor I need an Bootable DVD or CD.

Earlier versions of Acronic were able to create the CD or DVD from within Acronis, why is this not working anymore in version 2021 ?

Since I do not want to enter into the Subscription plan - I will have to stay with my older version of acronis now ? 
Why don't you sell any Perpetual licenses anymore? I bought every few years a set of 5 licenses for my newest PCs but I'm not interested in a subscription plan. Which got much more epensive then the perpetual licence plan.

If the target is to loose clients - you are on the best way ... I used Norton - they had a bad client politics and lost lots of clients. No Acronis is on the same way ... curious who will take over this market with the next solution of cloning and backup and restore software ...

Best regards