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efarmcon

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Can anyone tell me how to remove the BETA ATIH 13 so I can install the purchased download. I have tried to install but computer tells me to uninstall the exisitng True Image 13 but when I try to do this the uninstall freezes and wont remove anything - never be a BETA tester again

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You can try and use the 2013 cleanup utility located here: http://kb.acronis.com/content/34876

Another option prior to using the cleanup utility referenced by James F would eb to run a repair install of the beta, that might replace the missing or corrupted file which will then allow a proper uninstall.