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Email backup will not complete

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Windows 7 64bit
I have been having trouble doing a new back up of windows live mail. I set up a new backup
and schedule but it only completes 74% and just sits there. For memory I had similar issues with 2013.
I have cancelled process and rebooted and tried again with out success. I am having a problem with live mail on starting up it will not open up and I have to reboot computer for it to open. Message Windows Live Mail could not be started. Closing Windows Mail. Your calendar contains corrupt data that is forcing Windows Live Mail to close. 0x8E5E0408

Reason for new email back up is that I want to reinstall Windows Essentials to try to fix problem. Have tried repair unsuccessfully.

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You don't need to backup your mail with Acronis to do what you want. Use the "Export" option within Windows Live Mail to save your email. After you have uninstalled and reinstalled Windows Live Mail, use the "Import" option to return your email.

Thanks Paul will do as suggested and see if it fixes my True Image back up problem

Have exported windows live mail emails and reinstalled live mail 2012. Did not have to import emails they were there after installation but better to be safe. Backed up emails on Acronis True Image 14 successfully. Thank you.

I'm glad to hear it worked.