Aller au contenu principal

Email Initial Backup Taking Too Long

Thread needs solution

True Image 11. For initial email backup program estimated 5 hours. Now estimate is up to 12 hours. The status bar doesn't seem to have moved. I will probably need to cancel this.

What is going on? I emailed Acronis help and got no real answer. Others seem to have experienced the same problem. This is really not acceptable since email backup is an important part of our needs and an important part of why we purchased Acronis.

Lets say for the sake of arguement that I let Acronis email run for 12,13, hours, however much it takes to get a first backup. Are subsequent backups incremental so that I can keep backing up in a reasonable amount of time.

So far Acronis has been very easy to use (though I have thankfully not had to do a restore yet). But this email problem has me stumpted.

Any answers out there?

0 Users found this helpful

John,

2011 has not been great with email backup, unfortunately. YOu should use a file backup for your mail folders, or simply a disk and partition backup.

Thanks Pat. I am learning more about Acronis. I think I am going to abandon the Acronis email backup and do a .pst file export from Outlook. I have a question. I have two partitions -- 'C' for system and 'D' for Data. I back these up regularly. Do the .pst files exist somewhere on these disks so that I can import them and recreate my calendar, contacts, and email folders and files? Its not strictly an Acronis problem but you seem to know what you are talking about.

I didn't try 2012 with Outlook. I have now installed 2011 5942 on my work computer with Outlook 2007 and it is working fine. Note that I had to cleanup the Outlook profiles (I had some remnants from some IT testing it looks like) that were throwing ATI 2011 off.

I have tried 2012 with Windows live mail and POP 3 accounts and it is choking on files with attachments (abnormal) and ignoring POP3 accounts.

Thanks so much for responding Pat. Do you think the fact that we use Outlook as the front end of our hotmail account have anything to do with it.

Possibly. You can try to remove the Hotmail account, if you use Outlook with Exchange or with a POP3 account. If you use Outlook with Hotmail only, this is probably the reason of the issue.

John-California wrote:

Do the .pst files exist somewhere on these disks so that I can import them and recreate my calendar, contacts, and email folders and files?

By default your PST files should be in C:\users\MyUser\appdata\Local\Microsoft\Outlook

You can change the location of that in the Outlook options.

Either way, all the necessary data is included in a disk and partition backup or a file backup that include the folder location.

The email backup add a couple of benefits:
- backs up the account settings (so that you can restore this on a new computer for example. Not a big deal to recreate them manually)
- backs up each email incrementally, so that you don't have to backup the whole PST file everytime Outlook is launched or the Search Indexed goes through it (ie everyday). Of course, a disk and partition backup naturally does backup incrementally since only the changed blocks of the file are backed up.

John-California wrote:

Another question. Is this problem solved in 2012?

No....very long backup of Outlook 2010 in TIH 2012...canceled.