Error Message When Trying to View Backed Up Files
I ran a back up and the program showed that the back up was successful. However, when I use Windows Explorer to try to view the files that were backed up to my external hard drive, I receive the following message "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." Any idea what I am doing wrong?
- Se connecter pour poster des commentaires
Thank you for your response. I have reinstalled the program three times and still have the same problem. As you probably can tell, I'm not what one would call a "computer expert". I have seen the term "file association" but don't know what that is.
- Se connecter pour poster des commentaires
What version of Acronis and Windows are you using?
- Se connecter pour poster des commentaires
I am using acronis True Image Home 2011 and Windows 7
- Se connecter pour poster des commentaires
Hi Jim
Just a thought, rather than reinstalling ATIH2011, which I do not believe is the problem, have you tried to use Windows Explorer to associate your Acronis software with your *.tib files.
I am a windows user (WinXP Pro SP3) and I can do file associations and I am sure this facility still exist in Windows 7.
UK Bob.
- Se connecter pour poster des commentaires
That's what I would do. Edit Windows file associations.
- Se connecter pour poster des commentaires
Thanks, James F, ukbobboy and tuttle. After taking all of your suggestions, I was able to resolve the problem. Thank you all for taking the time to help me out.
- Se connecter pour poster des commentaires
Would you mind sharing your solution?
- Se connecter pour poster des commentaires