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Error Message_Cannot find a partition with path '\local\hd_sign(34E55244)'.

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This is the log of my latest backup using TI Home 2010 with Vista 64 bit OS. This was a scheduled backup. Previous scheduled backups ran fine.

1 Information 7/2/2010 10:30:11 PM Operation Image_C started.
2 Information 7/2/2010 10:30:11 PM Priority changed to Low.
3 Information 7/2/2010 10:30:33 PM Analyzing partition '0-0'...
4 Information 7/2/2010 10:30:33 PM Analyzing partition 'C:'...
5 Information 7/2/2010 10:30:35 PM Analyzing partition '0-0'...
6 Information 7/2/2010 10:30:35 PM Analyzing partition 'D:'...
7 Information 7/2/2010 10:30:35 PM Analyzing partition '0-0'...
8 Information 7/2/2010 10:30:36 PM Analyzing partition 'N:'...
9 Information 7/2/2010 10:30:38 PM Analyzing partition '0-0'...
10 Information 7/2/2010 10:30:39 PM Analyzing partition 'J:'...
11 Information 7/2/2010 10:30:40 PM Analyzing partition '0-0'...
12 Information 7/2/2010 10:30:40 PM Analyzing partition 'K:'...
13 Information 7/2/2010 10:30:41 PM Analyzing partition '0-0'...
14 Information 7/2/2010 10:30:42 PM Analyzing partition 'L:'...
15 Error 7/2/2010 10:30:44 PM Cannot find a partition with path '\local\hd_sign(34E55244)'.

What is causing the error?

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Hello Morton,

Let me assist you.

The issue is caused by the fact that there are incorrect or duplicate hard disk drive signatures in the machine.

Please do the following to fix the issue:

  1. Recreate the backup task and try running it again;

  2. If the issue persists, do the following:

    • Create Acronis Report;

    • After running the report, open the created report.txt file;

    • In the file, search for the signature, which appears in the error message (e.g. 2D074C67). You can search by hitting CTRL-F:

      • If there are two drives with the same signature, then this is the cause of the problem. The only way to change it by means of Acronis True Image is to boot the machine from Acronis Bootable Media, create a backup of this disk on another one, and then restore it back to this same drive.

      • If there is only one drive with such signature, then collect additional information by running AcronisInfo Utility and contact Acronis Customer Central with reference to this article and the collected information.

Please reply to this thread if you have any additional questions.

Thank you.