Event Log Queries

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I have Acronis 2012 update 2 (built 7119) installed and it is configured for incremental backup every day with a full backup after five incremental and to delete backups older than seven days. My operating system is Windows Vista. While Acronis appears to work correctly, I am curious to have an answer to the following:

1. When opening the “Event log” and initiating “Reset all filters”, the listing of the backups some days are missing, however when opening Windows Explorer there is a backup for every day. Based on the file sizes in Windows Explorer, it is five incremental and one full backup. Furthermore according to Windows Explorer files older than eleven days are deleted rather the seven days the program is configured to.

2. Again, in the “Event log” and “Reset all filters” initiated, most of the listings have a yellow warning. When these yellow warnings and most of the listings with the green success markings are opened there is a yellow warning stating “Configuration file is not found and cannot be created”.

Could someone please advise that despite the above abnormalities the program is working correctly and should I have a failure of my hard drive I will be able to have a backup capable of a full recovery.

ven 28/09/2012 - 03:24
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Welcome Steven,
The behavior you describe can have more than one cause. Quotas, retention or deletion rules for example. When you have multiple back up sets containing mixed archives Full>I>I>I Full>I>I>I and quotas or retention rules that tell the software to keep so many backups sets or individual images before deletion, the program will wait until a complete new set or set number of images is created before deleting old images or sets.

This can appear that the software is not deleting on a schedule correctly, or that it is retaining more back up sets or images than you have specified. With no filtering you should see a log entry for each task that runs.

“Configuration file is not found and cannot be created”. This is a known issue and does not affect the operation of the product in any way. It's been present since build #5545, maybe earlier. Just disregard it.

If you have editied your tasks, I would suggest deleting a recreating them from scratch. Then monitor the behavior starting from a "clean slate". If your log files continues to not to show activity for days when tasks are ocurring, I would uninstall and reinstall the latest build of the product, currently 7133.

sam 29/09/2012 - 15:40
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Shadoowsports,

Thank you for your prompt response. For the last several days I have been trying to locate the latest build advised by you. Unfortunatelly I have not been successful. I tried the program's "check for updates", I have been searching through the Acronis web site and according to them I already have the latest build (7119). I would appreciate if you could advise me where to find build 7133.

jeu 04/10/2012 - 07:43
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hello Steven,

Thank you for your posts.

To download the latest update of our software please log in to your Acronis web-account and click on the My Products & Downloads link. You will be able to access your product from that page. Please check the following article for additional information.

Please let us know if you need additional help.

Thank you.

jeu 04/10/2012 - 17:43
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.