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Fehler beim Lesen der Festplatte - CRC Fehler (0x100155)

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Hi,

I have Acronis True Image Home (TrueImage2010.7154_s_de), version 13, Win7 x64 and since some days the following error message, when I create a complete new image: Fehler beim Lesen der Festplatte.
Lesen aus Sektor '407.318.456' der Festplatte '1' fehlgeschlagen.
Lesen des Snapshots fehlgeschlagen. (0x10C45A)
CRC Fehler (0x100155): Wiederholen/Ignorieren/Alle ignorieren/Abbrechen: Benutzereingabe: Abbrechen" module="1" time="1296638513

I've checked with HD Tune (see attachements) my Harddisk, I've run chkdsk /f under Windows and also analysed the harddisk with the Samsung HDD tools without any error detected.

Has somebody an idea, what the problem is?

Best regards,
Karin

Fichier attaché Taille
smart_results_hm641ji_640gb.txt 1.89 Ko
0 Users found this helpful

Hello Karin,

Thank you for posting and welcome to our forum. I will definitely help you with resolving this issue.

If you are certain that you do not have any errors on your hard drive, that could mean a problem with our low-level drivers responsible for disk operation. I would recommend to check the following article and try the solution.

In case it does not help, I would really appreciate if you can provide me with the Acronis report, it is possible there are errors on your hard driver which chkdsk /f did not fix.

In case you need immediate assistance, you can always contact our Support team with this report.

Please let me know if you have additional questions.

Thank you.