Files backed up with Nonstop Backup cannot be restored!

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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In this thread I found that's not possible to start the recovery of a Nonstop Backup item that has been searched before. Ok, that can be circumvented by manually navigating to that file path.

But now it's getting worse! In my environment (W7 Pro 64bit) Nonstop Backup does NOT recover any file at all!

What did I do:
- I have a nonstop backup running on my Documents folder
- I wanted to restore some files
- I located the files in the recovery dialog and started Recovery (original location or new location - doesn't matter)
- The recovery process runs and at the end it says "successfully completed" - BUT THE FILES AREN'T THERE! Just the directory structure has been restored, but without any file in it.

ven 08/06/2012 - 11:48
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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sam 09/06/2012 - 02:10
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks for the link. I would have been surprised if I were the first one struggling over this...

I contacted the support in the meanwhile and (at least) they were helpful and competent. They passed my case to the second level support. I'll update this thread as soon as I get an answer.

dim 10/06/2012 - 20:09