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Files Restored from Desktop Not Working

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Hey guys,

I'm using ATIH 2011 w/ Plus Pack. I upgraded my HDD to a SSD today and most things have gone smooth. I decided to just do a clean install of Windows 7 x64 and then restore documents.

I had some documents on the desktop which I restored but for some reason these fail to load. Any new files I make or download to the desktop work fine. Any documents restored to folders that are on the desktop are working fine.

PDFs kick back the error, "There was an error opening this document. Access denied."

Office files are reporting, "Excel cannot access 'filename'. The document may be read-only or encrypted." Which the files are neither.

On the security tabs for all of the files I recovered, there's an uknown account listed.

It's name is "Account Unknown(S-1-5-21-936315250-463534113-532299877-1000)"

Very curious. Anyone have any ideas?

0 Users found this helpful

Use the security tab to change the owner to the right user, if it is not right.
You can safely delete the unknown account in the security tab once the right owner is selected.