Hello Acronis, Do you intend on fixing Online backup???
Hello Acronis,
We know you read these messages, it's your way to get feedback from Beta testers (us), telling you what NEEDS to be fixed. There have been several messages indicating online backup is NOT working. I've had "Last backup failed." messsages for too long.
Bottom line: Do you intend to fix this product or do you want us to go to Carbonite, idrive or other online backup vendors?
I know, my subscription expires soon. When the product worked, it was GREAT. I sure hope you intend to continue with it. As you have seen, several of your customers have bailed so far. I'd like to give you the benefit of the doubt, so PLEASE get the product to work the way it used to.
Thanks.
Hello,
You don't say what it your upload speed.
Mine is about 100Ko/s and online backup is uploading at this speed since days.
My router provide a 24H graph of the upload/download and it is stable, plus it provide the total upload/download per day and I'm at 9gb per day.
So in my case, OLB is taking all my upload bandwith. As I've 50Gb to backup it is going to take days.
David
David,
I gave up with these guys (Got a full refund/account cancelled) because it took them too long to respond.
Now using iDrive, but speeds not any different.
As it turns out I am supossed to be on a ADSL2+ plan. My router/modem is fully capable. My $'s to my ISP (Telstra) is for ADSL2+ (20,000/8,000 kbps). Best I can get however, even though the ISP sales person stated my line was good to go for ADSL2+ speeds
OK I know the ADSL2+ figures are best one can expect and there are many other factors which will slow them down. But 8000/384 is hardly ADSL2+ in my eyes.
Using iDrive my upload speed at best is about 310 kbps. I only have 33 GB to back up. Its taken 99.5 Hrs so far with about 91.3 Hrs to go.
One good feature of iDrive is you can auto-share the bandwidth to a setting that best suits you.
David,
I gave up with these guys (Got a full refund/account cancelled) because it took them too long to respond.
Now using iDrive, but speeds not any different.
As it turns out I am supossed to be on a ADSL2+ plan. My router/modem is fully capable. My $'s to my ISP (Telstra) is for ADSL2+ (20,000/8,000 kbps). Best I can get however, even though the ISP sales person stated my line was good to go for ADSL2+ speeds
OK I know the ADSL2+ figures are best one can expect and there are many other factors which will slow them down. But 8000/384 is hardly ADSL2+ in my eyes.
ADSL speed is driven by the distance between your box and the network node and the quality of the telephon cable (copper diameter, etc).
My ISP box (freebox) tells me that I've around 15000/956. I'm living now at something like 1900m (meters) from the node.
Before when I was living at a shorter distance I was having 19000/1024 (1024 is the max you can get in France with ADSL/ADSL 2+).
Using iDrive my upload speed at best is about 310 kbps. I only have 33 GB to back up. Its taken 99.5 Hrs so far with about 91.3 Hrs to go.
One good feature of iDrive is you can auto-share the bandwidth to a setting that best suits you.
I'm not using my ISP box as a router, I have a WRT54GL under tomato firmware, this allows me to more or less do the same thing via QOS. The upload stream of Online backup is classified with the lowest priority meaning that if there is no activity it can take 100% of the upload bandwith and if there are highest priority activities it can slow down to 5% of the upload bandwith.
I've tried to recover a 176MB folder from the web this morning and the download graph is strange...
I can download up to 1.4MB/s (megaupload) but downloading the zip file from acronis I never reach this speed (max at 600/800 KB/s) and more than that the download speed is not stable at all... Nearly every 2 minutes (a little less than 2 minutes) it pause for a few seconds. This is clearly visible on a 10 minutes time frame graph (can post it if someone want to see).
Seems that Acronis data center has perhaps not enough output bandwith, will retest later.
David