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Help with signing in without internet

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Hi all,

My hard drive has shiet itself. Tried to install Acronis True Image HD onto my computer so I can salvage some data. However I can only get as far as the login page as It won't let me sign in on said computer due to my laptops failure to connect to the internet. 
Ways around this? There is a link with states "No internet connection?" But it then asks for me serial number, and as I have used this number on my account it considers it 'used' I guess. Thanks,

 

Adrian

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Adrian, welcome to these user forums.

If your hard drive has gone bad, then installing ATIH 2015 on this is probably not going to get you very far.

If you have an Acronis Account and have registered the serial number for your Acronis product, then I would recommend you to sign in to the account and download the ISO for the Acronis Rescue Media which you can burn to CD or use to create a bootable USB stick (using a utility such as ISO to USB).

Once you have the bootable media from your account, you should then be able to use this to boot your computer into the Acronis rescue application and try to backup any critical data from your failed / failing disk drive.

Please note that Acronis may still fail to backup your data if the disk cannot be read or bad sectors are encountered.