Aller au contenu principal

How to recover a single file from a File Backup?

Thread needs solution

I am trying to recover a specific file from a File Backup. When I select the backup and click "Recover", I get a message "Cannot find version 12". I click Browse, find the backup file (cDat_inc_b1_s2-v1.tib), and click "Add to backup list". This opens two windows, one titled "True Image 2013 by Acronis", and another saying "Failed to open item ...cDat_inc_b1_s16_v1.tib." I don't understand the second window, as the file I chose was s2, not s16 (there is no s16). Clicking Knowledge Base on this window brought me to a web page saying there's no further information available, so I clicked Ignore.

The first window shows (correctly) two versions of the backup. Clicking either one lists only the drive (D:). The backup was only of a single folder in this drive (and I want to recover only a single file in this folder). However no folders are listed under the drive, and the only option seems to be to recover the whole drive. If I click "Recover" it brings up a window titled "File Recovery" with options to recover to the original location or a new location, but no option to recover less than the full disk.

How can I recover a single file?

0 Users found this helpful

I managed to recover the file. Windows Explorer (though not, strangely, the Windows Explorer replacement program I usually use, xplorer2) lists cDat_inc_b1_s2_v1.tib as a folder with the following tree:

,    cDat_inc_b1_s2_v1.tib
,        cDat_inc_b1_s2_v1
,            D:
,                cDat
,                    (the file I want to recover)
,        cDat_full_b1_s1_v1

Copying the file to another location successfully recovered it.

Though the question is now more academic, I'd still like to know why following the most obvious route (to me) didn't work.