I have really hit a roadblock.
I have really hit a roadblock.
I had a partial harddrive failure on a Dell PC. I backed up another Acronis image onto the external hard drive and called Dell. Today Dell replaced the hard drive.
I have a working Windows XP OS.
Unfortunately, I am unable to resatore the C drive.
I installed Acronis on the fresh hard drive & hooked up the external. I didn't install the plus pack because it is theoretically the same hardware. I can read all the files in the Acronis archive, but I cannot do a restore.
Every time I try the process begins and a few seconds later I get an error message.
What additional information do you need?
Thanks.

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I don't know. The fellow from Dell put the new hard drive in.
I am not sure what a OEM partition is.
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OEM partition is the hidden section of the hard drive which is used when Dell recovery is initiated at boot.
What was the error message? I'm wondering if you're trying to restore the C drive when that is your current boot drive containing the running version of Windows.
Have you tried booting from an Acronis boot disk and restoring the whole drive that way?
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"Have you tried booting from an Acronis boot disk and restoring the whole drive that way?"
No I haven't. I see there is an option to create an Acronis Boot disk and I could have tried that.
The error message is just a brief phrase, something like "error encountered" or something brief like that. No details were offered, no options for explanation. I am not currently in the same location as the machine in question.
There were only two choices for destination of the restore, which were (1) the new C drive that replaced the failing one, and (2) the source (external) drive containing the Acronis backup. Everything else (including probably the OEM if I remember correctly) was grayed out. So I guess this means the C-drive is the current boot drive. Should I have tried to make a new partition and restore to that, leaving just enough room in the C drive to run Windows?
Sounds complicated but i am very eager to understand this process.
Thanks.
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I just wonder if there is a simple error that I made at one point.
The instructions from Acronis seem rather brief & simplistic and often tell one to do something but do not explain how to do it.
Babel .
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Create the boot disk now then. Boot from it and it should let you restore to C.
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I guess that was the mistake that I made.
As it rurns out, I spent the weekend recreating the computer from a redundant file backup I kept using a different system. One more day and I should be exactly where I was before the hard drive was replaced. I had just hoped to do it in one easy step with Acronis.
I am going to remember that I will need to boot from the Acronis boot disk in order to restore a drive if I ever have to do this again.
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