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Image not recognized by ATIH 2009

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I work onder XP sp3 and tried to backup my C disk and my G disk (clients & data) as one .tib file on an external Toshiha 1.5 TB hard disk (USB). I let the program run overnight and this morning I checked the result of the 'Active task' and it says 'Completed successfully'. However, if I try to validate the .tib file, ATIH 2009 states 'The selected file is not an Acronis True Image Home archive'. I can't mount the image as well. But I can open the .tib file and navigate to the complete data of both disks (programs, data etc.). I am afraid however, that in case of an emergency, I won't be able to use the backup/restore feature of Acronis. Any solutions for this problem?

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Hello Frank,

Thank you for posting. I will definitely help you with this.

It appears from your description that the backup is corrupt.

I would recommend this troubleshooting guide and if you have additional questions, please let me know.

Thank you.

Try creating a new backup file when booted from the TI Rescue CD and check mark the disk as what is to be included in the backup.