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Impossible to backup microsoft folder

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Hello everybody,

i'm french and i use acronis 2014 with win7 64

I try to backup the folder below :
C:\Users\Thomas\
All files seems backup and validation ok but it is impossible to backup up
the folder
C:\Users\Thomas\AppData\Roaming\Microsoft

This folder do not appear in the backup,

Could you help me please?

Thank you,

thomas

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Do all other contents of C:\Users\Thomas\AppData\Roaming\ appear?

Hi,
sorry for double post,
Thank you for your reply,

Yes all other contents appears, i join a screen copy,

Fichier attaché Taille
141934-110098.png 53.89 Ko

I wonder if it's actually part of the backup but not displayed due to some permissions issue?

I don't know with Acronis, but in Windows i can see all the folders in Roaming.
Do you know what can i do for add permissions?

Thank for help,

Hello,

I have try an other thing,

I have tried to backup only the microsoft folder (C:\Users\Thomas\AppData\Roaming\Microsoft)
If i backup only this one, i work perfectly;
If i try to backup Roamind+subfolder, microsoft do not appear...

Could you help me?

Thank you,

Thom

Hello,

I have try an other thing,

I have tried to backup only the microsoft folder (C:\Users\Thomas\AppData\Roaming\Microsoft)
If i backup only this one, i work perfectly;
If i try to backup Roamind+subfolder, microsoft do not appear...

Could you help me?

Thank you,

Thom

Are you doing a file or partition backup? Sounds like a file backup...
Are you doing a full backup or a partial (differential/incremental) backup? That could explain why there is no content being backed up (no change...)
If a file backup, the folder might be locked when the backup happens depending on Windows tasks. Don't use a file backup on the appdata folder.

Dear Pat,

Thanks a lot for your answer and help,
You're right,
When i do a total disk backup (all partitions) with boot cd, i do not have the problem,
The problem appear when i do a files backup (all the folder of appdata)
I have tried to backup only the microsoft folder (C:\Users\Thomas\AppData\Roaming\Microsoft)
If i backup only this one, i work perfectly;

i try to backup again with all right/permission of appdata forder,
I'll inform you more, :)
Have a good sunday

tim

Ok Pat,
You had right,

Incremental backup !!!
i change this parameter !
now (C:\Users\Thomas\AppData\Roaming\Microsoft) is backup

RESOLVED !! :))

Thank a lot,

tim