Incremental Backup Issue

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I am new to True Image Home and I have a few operational questions.

My hardware. Several home computers with a Synology NAS with 4 TB of space on a Wi-Fi G network. The computers are running Windows 7 Pro.

1. I subscribed to the 3 license package for True Image Home. I do not recall setting up Acronis Cloud Storage. However at the bottom of my "back and recovery" page the status at the bottom keeps saying that my Acronis Cloud has expired . . . I am not interested in cloud storage and when I delete the message it keeps comming back.

2. On the "Backup and Recovery tab, I have clicked on "Disk Partition Backup", Browsed to my NAS drive and folder, Schedule Turned off, Backup Scheme incremental, with "Create only incremental versions after the initial Full Version" selected. I am showing 195 gb of storage used on the notebook drive. It did a full backup as expected because it was the first time with 151.38gb (assuming compression is taking place). This took about 14 hours to finish. My problem is that when I do the next backup which should be few gbs but it does the whole drive again. I changed it to turn the schedule on but from the time left it is also going to do the whole drive. What am I doing wrong?

The NAS is not mapped to a drive letter. I have not figured out how to map it to the folder I want. I can only map to the entire drive. What I do to select it is I browse to Network, select
synology NAS Share and drill down to the folder I want. I only mention this if it must have a mapped drive letter to work correctly. The files do back up in the correct location.

Thank you

Lou

lun 10/09/2012 - 19:08
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mvp
Lou Cetrangelo wrote:

I am new to True Image Home and I have a few operational questions.

My hardware. Several home computers with a Synology NAS with 4 TB of space on a Wi-Fi G network. The computers are running Windows 7 Pro.

1. I subscribed to the 3 license package for True Image Home. I do not recall setting up Acronis Cloud Storage. However at the bottom of my "back and recovery" page the status at the bottom keeps saying that my Acronis Cloud has expired . . . I am not interested in cloud storage and when I delete the message it keeps comming back.

Click on the logout link in the upper left and if you don't use sync. If you do use sync, just ignore this message.

2. On the "Backup and Recovery tab, I have clicked on "Disk Partition Backup", Browsed to my NAS drive and folder, Schedule Turned off, Backup Scheme incremental, with "Create only incremental versions after the initial Full Version" selected. I am showing 195 gb of storage used on the notebook drive. It did a full backup as expected because it was the first time with 151.38gb (assuming compression is taking place). This took about 14 hours to finish. My problem is that when I do the next backup which should be few gbs but it does the whole drive again. I changed it to turn the schedule on but from the time left it is also going to do the whole drive. What am I doing wrong?

That would mean that ATI doesn't see the file on the NAS, assumes it is an empty directory and creates a new full backup "to start" the chain. If your backup is local, do you have the same issue?

The NAS is not mapped to a drive letter. I have not figured out how to map it to the folder I want. I can only map to the entire drive. What I do to select it is I browse to Network, select
synology NAS Share and drill down to the folder I want. I only mention this if it must have a mapped drive letter to work correctly. The files do back up in the correct location.

You'd have to set up the NAS to share only the folder you want.

Thank you

Lou

[/quote]

lun 10/09/2012 - 21:05
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Hi Pat:

Fixed #1 thanks

#2 Thanks also that makes sense. I agree that it probably can not see the backup files. I think True Image may be having issues with permissions on the drive. I will to map it to a drive letter and give that a try. I would try backing up locally but the mapping solution is just as easy to test.

Lou

mar 11/09/2012 - 01:45
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Lou,

True Image has problems with some Synology NAS boxes. Traditionally True Image isn't that happy with mapped drives preferring UNC or IP addressing.

Can you set one of your NAS folders as 'shared'? Whilst I'm not using a NAS, I have shared folders on an external drive which I use for imaging purposes.

mar 11/09/2012 - 02:20
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Hi Colin B:

I was using IP addressing before but I had to really persuade Ture image to see the destination folder by spelling out the full path. I think it got lost seeing the backup files and then made a full backup in stead of doing incremental over again.

Originally I had folders within the "Synology NAS Share" for each computer's backup files. I am able to map the top level folder but not the lower ones to a drive letter. I now have top level folders for each of computers back up files and mapped it to a drive letter on the respective computers. Now I see that drive letter as the default back up destination in True Image and am running the full back up again. It looks like another 15 hours to go for the full backup.

The NAS is connected to Ethernet in the wi-fi router. I guess I would have been better off also connecting the computer I am backing up from to Ethernet as well.

Best regards
Lou

mar 11/09/2012 - 03:55
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It looks like the problem is still there. I had mapped the Synology NAS shared folder to a drive letter (X) and True Image Home had no trouble seeing it right off. I selected all the defaults which is incremental and "Create only incremental versions after the initial full version" radio button selected. Connected to the NAS with an Ethernet cable this time and as expected it made a full backup (153gb). It only took 4 hours on Ethernet. Then I changed a few small files and did it again hoping for an incremental backup but it made a full one again.

I have a smaller 2tb USB drive which I then connected to the same computer and it did the same thing. I can not make it do incremental backups. Is there some setting or configuration that I am overlooking? I have always started True Image Home in administrator mode. Please help.

Best regards
Lou

mer 12/09/2012 - 16:43
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Lou,

Is there any utility either on your PC or run automatically by the NAS that might change the disk sector layout? On a PC defrag is one such program but others such as encryption software ect could also cause TI to make a full image rather than an incremental.

Have a look in the task script file and see what is written there as the imaging method type. Although they have a 'tis' suffix they are actually XML text files so any text program can view them.

If you have the hardware and space, it would be worth trying to image to a USB or internal drive just to see if the same thing happens, this would narrow down whether it is TI itself or TI talking t the NAS that causes the problem.

Have you tried deleting the task and starting again?

mer 12/09/2012 - 21:38
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Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
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Beginner
Contributions: 2
Commentaires: 5

Thanks for all of you help. I got it worked out. The backup procedure wasn't exactly clear to me. To do a backup each time I clicked on the tab "Backup and Recovery" I could see a list of backups on the screen. Then i would select Disk and Partition Backup, name my backup and select backup now from the pop up "Configure Disk Backup Process" window. This would create a full backup each time.

The correct method is click on the tab "Backup and Recovery" and then click on "Backup Now" from backup job in the list.

Thanks again.

Lou

jeu 13/09/2012 - 01:04