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Installation problem

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Can anyone help.

On installing I get a Fatal Error.

I've attached the error Log.

Thanks

Derek

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acronistrueimage.msi_.txt 5.55 Mo
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Hello DAB,

Thank you for your post, I will be more than happy to assist you to resolve the issue which you are facing.

Please try following:

1. Check that you are trying to run the install from installation package named "ATIH2012_7133_en-US.exe'

2. Calculate installation file's MD5 checksum, and confirm that it is correct (correct MD5 - 04112578f8ba3af5375179dcad9a472a ). More information on how to calculate MD5 checksum can be found here: http://kb.acronis.com/content/1855

3. Navigate to "C:\Windows\Installer" and temporarily move all the files located there to some other folder.

4. In address bar of Windows Explorer, type "%temp%" and press Enter. This should bring to the folder which is set as your %temp% variable. Delete all of its content.

5. Reattempt the installation.

Let me know about the results, so that we can move further.

5. Let me know the results.