Instruct'ns to Stop Backup so I can Disconn Ext HD Aren't Working

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Instructs say "How to pause Acronis Nonstop Backup? - You can pause Nonstop Backup by clicking the gear icon on the Nonstop Backup box and selecting Stop in the menu. To resume Nonstop Backup, click the gear icon again and select Start in the menu. If the Nonstop Backup box is expanded, you can also pause and resume Nonstop Backup by clicking the corresponding buttons in the box."

When I click the gears, there is no 'start' or 'stop' options given me. What's wrong here ?

sam 31/03/2012 - 21:59
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Hello Renman07,

Welcome to our Forum, it's nice to have you with us.

I've checked it in our lab, and everything works on our machines. Could you please send us the screenshot of the issue, and Acronis Info output? 

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you.

dim 01/04/2012 - 01:13