Italian True Image Home 2011 updates and BUGS [solved]

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Hello,

I'm an IT reseller. I recently bought a personal copy of Acronis True Image Home 2011.

It is a very very very VERY OLD release (build 6597) of December 31, 2010.

I have a bug with NonStop Backup.

I always get this error: 0x00E40022+0x00000009

I see that English, France and German releases had important updates during these latest months.

I see that Italian True Image 2011 is almost abandoned and not supported as well as other languages.

I asked to one of your agents in chat about the possibility to replace my italian license with an english one, and I was told that it is not possible.

So I'm asking you:

1) When and if you will update italian Acronis True Image Home 2011 to fix bugs;

2) If do you think that it is honest that I can't uninstall italian version (I bought and I paid) and install english one, using my paid and regular License Code;

Till now, I'm really not so happy about my choice... I hope that you will be able to let me change my mind, helping me and all Italian buyers.

Regards
Francesco

dim 12/06/2011 - 18:41
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Francesco,

Just to make sure that you know: this forum is frequented by users like you and me. You should use the feedback link at the top of this page, and/or the Acronis web site to provide your feedback to get the right exposure to the company.

dim 12/06/2011 - 20:09
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 1

Hello Pat,

Thanks for informations, now I know it.

I'm happy that Acronis team solved my issue meanwhile.

If someone is interested, I can confirm that italian license code can be used also with english version.

So, to have latest uodated Acronis True Image release, the best thing to do is installing english version and use foreign language license code.

Thanks,
Best regards
Francesco

dim 12/06/2011 - 22:48