Licensed True Image Home and Plus Pack Jan 26, 2012 (cant clone disks now)

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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Hi,

I recieved two serial numbers when I made my purchase. I have installed true image home and plus pack and input the serial numbers. I am trying to clone a Dynamic disk as the source and it wont let me.

In Clone Disk the Dynamic volumes are not selectable.

Customer service told me this was a feature that required the plus pack therefore I purchased it. Now I am ready to clone my disk for the very first time and its looking like my $50 purchase was a waste of money.

Now, not only am I locked out of calling support (expired) but I cant find a link to upgrade the product to the latest build and I have only had it for two months !!!!

Can someone please help me or give me some advise?

Thanks,
Anthony

mer 28/03/2012 - 16:52
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
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I would appreciate any help someone can give me since I cant get help from this company.

mer 28/03/2012 - 16:53
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Legend
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Register both serial numbers with Acronis as per attached links. After registration, downloads will be accessible from your own personal Acronis account--as per attached links. The latest build for 2012 is build 6154.

http://kb.acronis.com/content/1642
http://kb.acronis.com/content/1541

Acronis KB article: How to clone
http://kb.acronis.com/content/2931

My own guide in restore a disk option backup to create an identical duplicate disk.
http://forum.acronis.com/forum/29618

mer 28/03/2012 - 20:14
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