Lost all Pictures Need to recover just pictures folder Old Backup
I used True Image 2009 to image my hard drive to DVDs 38 of them to be exact.
they are now on my drive D
I just purchased true image home 2011 and I need to restore a lot of lost pictures.
The program now is very confusing.
Where do I start Please explain to a newbee. Thanks
Mitch
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Validate your backup. Does it validate? If yes, you are in good shape...
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You need to add this backup to backup list using 'browse for backups' link on the main screen (under 'more features' on the right). After it appears in the list, there will be 'explore and recover' button on it.
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If you validate, start with the last backup. 2011 will automatically add the backup to the backup list.
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I went to validate and 1/3 thought there was a window popup that asked for the location.
Am I screwed?
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Is it asking for a volume number?
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It has a triangle with an exclamation point and says
Specify Location of Volume.
Click Browse to specify Volume Location, Retry to try again, or click Cancel.
buttons are retry,browse,cancel
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Try to direct it to one of the backup files, starting with the first one, until this message goes away.
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went through all 38 files same message
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OK. This is not a good sign, but it might still work. Can you double click on the TIB file using Windows Explorer? Does it open?
If you start with the first backup, can you right click on the TIB file, choose archive and recover? If it does, can you do it for subsequent backups?
I am assuming here that your backup was a chain of at least one full and some differential or incremental. If you can restore or double-click on a full backup, then try the next partial moving your way from the oldest to the most recent until it doesn't work?
If you have a full backup (a single backup across all the DVDs), and you cannot double click open any file, your copies are corrupted. It is possible the copy from the DVD didn't work out. Then your only alternative is to try to restore directly from the DVDs.
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on the DVD and/or hard drive files, if I click on it, the error comes up (an error has occurred while opening the backup archive.)
I think it was, copied to the dvd from a full backup to hard drive, not remembering.
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Mitchell,
I am afraid you are stuck with a corrupted backup: I don't know how you can work around the problem. Maybe others will be more helpful.
If I were you, I would file a ticket with Acronis.
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I have pictures from my wife that passed away on 2003 and no hard copies. When I lost my hard drive I think it was a year and a half ago I lost everything.
I was so pissed I stopped using acronis then I heard about the new version and was back and forth with ordering a new version (upgrade)
I did in hopes with saving this I guess not.
What will support do for me?
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Mitchell,
You have done the basic troubleshooting with backup issues:
- you tried to recover directly from the images on the DVDs, this didn't work as you get "specify location of volume" which indicates ATI is missing a file,
- browsing to various other TIB files don't solve the issue,
- you copied the TIB files to another support (hopefully all in the same directory), and tried to restore from there, this didn't work with the same error,
- you tried to open the TIB files directly, this didn't work, again with the same error,
- you tried to restore from Windows and from the recovery CD.
If this is true, I am pretty sure you tried all the basic. I can only hope that support has other ideas.
Based on some experience similar to yours, I became a bit paranoid with backups. I run different backups in parallel, with different technologies and on different media (local disk, offsite disk, online). I don't use Acronis or any software that package the files in a proprietery container for my personal irreplaceable content. I use file replication software for these, no compression, and no encryption except for confidential files. I use Acronis and Win7 backup for system images.
Still, it happened to me recently I lost a file that none of my backups had.
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Hello all,
Thank you for posting and thank you for helping Pat.
Mitchell, let me help you as well please.
Please check this KB article that has a troubleshooting guide for corrupt backups.
If you decide to contact our Support team you can check this short video tutorial.
Please let me know if you have additional questions.
Thank you.
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I also have faced this situation of photo loss while transferring. From someone, I heard about Photo Recovery software. This tools works very well and believe me i got my all pictures back. It is available if you want to make a try...You can refer to
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Thank you but DVD are gone now since I was not able to do anything with them years of pictures of my wife that is now deceased are gone. now I do file backups and keep a dup of the photo and music directory on the usb drive also besides backup. I will never trust Acronis again
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