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Mystery, non specific errors - advice for starting over

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Hi,

I'm running TIM 2012, on Windows 7 x64 Dell laptop (almost a year old). I have slowly given up on this software and am asking for help to see if I completely start over, will things work better.

My issues have been my pc will lock up at nite and it was determined acronis could not complete it's task. I also have received no real error messages to explain why, but receive the error "back up failed" at least once a week.

Today when I deleted ALL my backups, I had the "deleting backup" just spin and spin and spin... I waited 20 minutes and then used task manager to kill it.

I have my files and folders backed up using more reliable programs. However, I would love to be able to restore my system to something more recent than a fresh windows reinstall, so I'd like to see if I did something wrong when I set these up originally.

I just want to be able to back up in a way that if I need to restore it, it will have all of my programs installed just like I had them. I really like the Try and Restore feature. I just can't get it to make a back up.

My laptop has two 500 gig drives, and I only use 134 gigs on one. I have a FreeAgent GoFlex 1 TB drive as my back up destination. I have already filled that 1 TB, and I'd like to avoid doing that again.

What kind of back up scheme should I use? In order to not fill up 1 tb, how often should I back up? And I assume one full, and then differentials? I know these seem basic, but I am obviously missing some step as I seem to have too many problems. If there is an idiot- proof, step by step kb article, I'd appreciate the link.

Thank you!

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Leann,

You have various options. Here is what I recommend if you don't install a lot of software, updates, in other words, if you don't need to backup daily. Adjust the variables accordingly if this doesn't fit your profile
- Backup the entire system disk (switch to disk mode when you create your disk and partition backup). You can double check that the active partition is on the system disk (use Windows Disk Management to do that),
- Custom scheme,
- Differential,
- Create a new full after 3 incrementals (for a weekly backup), after 6 incrementals (for a daily backup)
- Turn autocleaning on
- Keep no more than 8 chains (I am assuming an average of 90GB per chain, so 720GB plus one full of about 80GB, that should fit the 1TB easily)
- schedule weekly or daily,
- turn off all options in the scheduler except wake the computer to run this task
- schedule validation separately as desired so that each full is validated at least once before it is replace by another full (so monthly for a weekly backup, and weekly for a daily backup)

See some other examples here: http://forum.acronis.com/forum/28705

Thanks! I think I understand the rest, but I don't understand your first step "Switch to disk mode when you create..." Is there somthing I'm supposed to click on other than "Disk and Partition Backup". What is Windows Disk Management- I have no idea how to use this. (Sorry, if they had a tech support line, I would be calling it to ask these dumb questions.)

I don't need it to back up more than once or twice a month. I don't install things often.

Also, I haven't seen anything about scheduling a validation. It doesn't just do that?

I've attached a screenshot of what I see that I have options to click on. And no, I can't get these two crazy-named backups to delete- they just hang in Deleting Backup. No drive letters have changed. This is my typical problem with acronis...

Thanks

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When you click on Disk and Partition Backup, you will see a link "multiple partitions" ,then "disk".
See Figure 3 here http://forum.acronis.com/forum/28705