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Need HUMAN customer service intervention

Thread needs solution

Trying to download the new update.
copying my email address that my serial number was sent to me. But getting a reply that the email I use it is not the registration email address.

Nothing in forums or FAQ works and can not find a phone number.

I can log into My Account using the email address. But the download "login" does not work.

Best customer service is HUMAN customer service

Thanks

0 Users found this helpful

Hello Chris,

thank you for your post!

Please contact our support team via chat and we will be glad to assist you!

Thank you!

Chris,
Follow the steps listed in signature link #9 below.