no progress bar on backup

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I am using v2013 on windows 8 pro 32 bit. At no time during several full backups has the progress bar activated. It always says calculating remaining time. The only way I can tell if the backup is done is by validating the backup and waiting for the validation green bar to appear. Then I press the cancel button or the red x in the upper right corner. Shut down after backup complete does not work either. This is the most current update.

It's also annoying that while backing up I see a large, clumsy list of every backup ever done regardless of if it is on the drive being used for the backup image or not.

jeu 07/02/2013 - 16:46
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I have the same issue using v2013 under Windows 7 Pro 64 bit top.

I started a full backup and the progress bar never changes and Time Left always says "calculating". When I looked at the icon in the system tray I saw the percentage was changing and the last time I looked it said 98%, but I no longer have the icon in the system tray.

Even though the program said my backup would be around 107 GB there's a 137 GB file in my backup location, but I don't know if it has truly completed because the progress bar is still empty and "calculating". I cannot validate it because the item in my list of backups doesn't show the gear icon. The only option I have is to Cancel the backup.

I didn't have these issues under my Windows 7 Pro 64-bit laptop. Both machines are backing up to the same USB drive. The laptop has a traditional SATA drive and the desktop has a SSD drive.

Any thoughts on getting this to work?

jeu 07/02/2013 - 20:38
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Ctietgen,

I assume compression accounts for the difference. My file sizes look OK.

I've been using Acronis since V8. I continue to use it because it has saved me a couple of times even though there are free alternatives that will do quite well for me. If this isn't fixed I'll probably use one of them and write off my two V2013 upgrade licenses. I'm upgrading another PC to Win8 Pro soon and plan to replace the hard drive first. When I migrate the old O/S onto it prior to upgrade, I will use it as a test lab, unless Acronis acknowledges and promised to fix this glitch. The Win 8 system backup format is a VHD, as is the Win7 format, but Win8 pro include virtualization in the O/S. That also gets my thinking going.

ven 08/02/2013 - 13:17