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not recognised by acronis 10

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backed up dec. 2010- tried to recall april 2011- file not recognised by acronis 10, listed as undf -then purchased acronis 2009 in an effort to open file not yet able to-- file size is 35mb, any help would be appreciated, thank you,I realise this the is not the latest upgrade but if we cannot recall older versions what is the point of upgrading at all???

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this is my first time of using acronis to recall and have not been able to regain files the problems on record are multiple and need some editing down by Acronis to relevant sections,there appears to be a lot of problems not really solved, am I right in assuming this -just a thought.

As a rule, newer Versions will restore tib files made with prior versions but not the other way around. Your problem seems to be different, possibly that your backup files are corrupt.

Have you tried to explorer a backup file using windows Explorer?

Have you tried validationg a backup from within ATI?

If you're trying to restore using ATI from within windows, have you tried using the bootCD and vice versa?

Have you renamed any of the filenames.extensions?