Online Backup of local TI image - not working?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commentaires: 5

I have a True Image backup of a family members's computer, but that computer is in another state now. I wish to allow a restore on that computer from the image. I figured I could backup the image from my computer to the online backup location, then have my family member restore their machine from that backup.

I enrolled for a paid account, and installed the online client software.
I have attempted repeatedly to backup the 45GB image file to the online storage, but nothing seems to happen.

First I selected a folder to backup, the one with the acronis image file.
then selected action: backup now
messages:
preparing for online backup
calculating time remaining
consolidating archive
Online Backup succesfully completed.
(close)

Nothing displayed in Online Backup window. No hint of anything having happened.
What went wrong?

lun 25/04/2011 - 00:01
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 88
Commentaires: 4769

Hello Robert,

Thank you for posting and welcome to our forum. I will do my best to help you.

I would recommend to contact our Support team directly to troubleshoot this issue. I am certain we will get to the bottom of it in no time.

Please make sure that you select Acronis Online Backup standalone when going through the support wizard to be able to select either chat or e-mail.

If you have additional questions please let me know.

Thank you.

mar 26/04/2011 - 14:12
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