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Online shop incorrectly handles ATI 2010 purchase

Thread needs solution

Hello
Very satisfied from upgrading my ATI from French 2009 to English 2010 (specially the ease of use and that all HW is recognized by the bootable rescue disk), I wanted to buy another ATI 2010 licence for a friend of mine in need of a good backup solution.

Unfortunately. online shop advertises a price of around 50 euros, but when clicking the BUY NOW button, the displayed page then mentions a different price 59.44 euros PLUS a mandatory 35.64 euros fee for the 2010 Plus Pack which can't be removed, for a total cost of 95.08 euros.

Not a very good sales practice.

In addition I'm afraid this violates a number of sales laws !!! Inconsistent pricing, Incorrect advertisement, and forced purchase.

Please fix ASAP :-)

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When I look at the website, it's showing that the Plus Pack is free (until Feb. 28th) when you by TI 2010. The cart shows TI with the Plus Pack price marked out so the total price is just that of TI.

Hello Michel and MudCrab,

Let me comment this situation.

MudCrab is right - we have the offer that allows you to purchase Plus Pack for free (as a part of the bundle). I have just checked our website - software can be purchased correctly. Regarding that 59.44 increasing - probably this is a fee that is included for Europe country for each electronic purchase, there's no way to remove it, except purchasing from other country. Anyway, you can purchase the software for correct price right now.

If you're still not able to order the product, please PM me so we can speed up the process and provide you with the fast resolution.

Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Best regards,