Aller au contenu principal

Only folders are recovered from non-stop back-up, not any file

Thread needs solution

I'm trying to recover all files from my non-stop back-up. The recovery is quickly finished and only folders are recoverd. Non of the files are.
In the log an errorcode is shown: 0x00170812_0x001703EF
however this is not found in the knowledge base.
thanks for any reply

0 Users found this helpful

added pictures of the log
it's in duth, but it seems that it tries to recover from a file called ""
the filename is empty???

please help, all my photo's are in there from the last 10 years!

Fichier attaché Taille
80720-97825.jpg 168.23 Ko

Grof,

I suggest you contact Acronis support for that recovery.

Grof,

This user has similar issues. I have notified Acronis of the similarity.

http://forum.acronis.com/forum/26223