"The operation failed" error message

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Hi Acronis Community,
While attempting to perform my first full backup using ATI WD Edition 2010, I received a message saying: "Specified file does not exist." with options: 'Browse', 'Retry' and 'Cancel'. I chose 'Browse' and then I located the folder into my WD drive where the image was being created. And so the backup process continued. Once the backup and validation process was completed, I received the following message: "The operation failed".
The weird thing is that after finishing backing-up my hard drive, the "error" of the backup is not displayed in logs, and ATI is able to mount my backup image without any problem/error.

Further info:
Windows 7 Ultimate 32-bit
Acronis True Image WD Edition 2010 build 14010
My Passport Essential - 500GB WD drive
Backup created in Windows.

Thank you.

dim 22/05/2011 - 08:34
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mvp

Luis,

Assign a fixed drive letter to your backup drive. Revalidate your backup to make sure it is OK. If not, delete it and do another one.

lun 23/05/2011 - 01:21
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Pat L,
Thank you for replying and I did what you recommended to me to do: Acronis says that the file is corrupted. So, I'm backing my system up again.

mer 25/05/2011 - 18:28