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Operation terminated

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I am not sure this belongs here, and if not, perhaps someone can direct me to where it belongs. I am not too knowledgable about this stuff, so many of the posts here are over my head. In any event, I have been unable to make a backup. Here is the error message:

Operation with partition '0-0' was terminated. (Details:) | Failed to create volume snapshot. (0x70021)| Tag = 0xA5695862AAF8e626| Failed to lock the volume and create a snapshot (0x102007)| Tag

I have a self-made computer, dual quad intels, using XP professional. I am not sure what the problem is, but I bought a full version of the Home 2010 Acronis a few months back, and am just now wanting to use it. It looks like I wasted my money...

Any help will be appreciated. I can be reached at e-mail removed for privacy reasons.

Clinton

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Hello Clinton,

Welcome to our forum. I would like to thank you for posting and I will definitely help you with this issue.

This error message is caused by our low-level SnapApi drivers responsible for hard drive operations not accessing your hard drive properly. I would like to recommend updating the SnapApi drivers, I will send you a private message with instructions in a moment.

If this fails to resolve the issue, please submit a support request with the following information:

1. AcronisInfo report.

2. SnapApi logs. (I will include instructions for this in my private message.)

Please let me know if you have additional questions.

Thank you.

I am having the same problem as Clinton. I updated the SnapAPI to build 545 in a failed attempt to get Nonstop Backup to work. I eventual gave up on Nonstop Backup as your tech support could not get it to work on my system.
I have been doing daily backups since only to find two months later that all of my backups are corrupt. What should I do now?

Hello James,

Thank you for posting and welcome to our forum. I will definitely help you with resolving this issue.

I would really appreciate if you can check this article for the solution, and if the issue persists kindly send me the necessary logs which are asked there.

Let me know if you have additional questions please.

Thank you.

The error I was addressing is: Operation with partition '0-0' was terminated. The article you provided the link to addressed: Acronis Backup Software: "Failed to create volume snapshot".
Yesterday I deleted all the backups because they failed validation. I did another backup yesterday and it too failed validation. However, todays backup was successful.