Password problem

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After installation of ATIH 2009 I secured my computer with a user password. After this, ATIH 2009 did not do a backup, no window opened or any message to provide information why. ATIH just didn't do anything. After I deleted the password, everything worked as usual. Apparently I have to tell ATIH that a password is securing the computer, but where in the program of ATIH do I have to enter this information (that a password has been given?) Anybody with the same problem?

I now do my backups by: deleting the password, running ATIH, I enter the password again, and evering seem fine. However, it is a nuisance. Thank you for your feed back!

Sorry for my English and best regards.

Kamalue

jeu 10/11/2011 - 15:47
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mvp

Kamalue,

Remove the password, uninstall ATI 2009, reboot the computer, reset the user password and reinstall ATI 2009.

jeu 10/11/2011 - 18:52
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Thank you Pat L for you suggestion. Indeed, this is what I thought I should do, too, but I hoped there would be another and less time consuming solution. Would be happy to hear, if there is another way of convincing ATIH 2009 to swallow my password............:-)

Thanks n Rgds, Kamalue

I forgot to mention that my system is Win XP Home 4 GB RAM but only recognises 3.25 GB

jeu 10/11/2011 - 19:48