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Pay Per Incident Support

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How do I make contact with Acronis to purchase "Pay-Per-Incident" support? I've searched all over their web site. I bought Acronis 11 1/5/2011. I didn't use it until today 3/13/2011. I think I should get free support, but I can't find a way to contact them about that either. I start the program and it freezes. I have uninstalled and reinstalled.

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Hello Robert,

Thank you for posting. I will definitely assist you.

Just in case, if you need to purchase a per incident support number, you can check this article for detailed instructions.

Also, we have also created a sticky thread where our Customers can post about their issues with contacting support as well as their existing cases.

Please let me know if you need additional help.

Thank you.