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Problem with driver or resolution on acronis media boot

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Hello,

I meet a problem with the "media boot rescue" after this window :
http://www.acronis.com/i/thumbnail/article/2007-03-15-boot-loader/ti_re…
When I chosen "Acronis True Image Home" I have a black screen, and I have this message: "Cannot Display This Video Mode"
As if the resolution is not good or as if the driver does not exist.

I tried to press on F11 and enter vga=ask, but it does not work I have no resolution proposed.

Have you an idea?

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Hello UtOpiK,

Thank you for using  Acronis Products

Unfortunately I can’t find any registered products under your account. Please send me your serial number for Acronis True Image 11 Home via PM and I will send you special ISO image of Acronis bootable disc which will solve the issue.