Problems with Dell Inspiron using Recovery disk

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I had great success using Acronis 2010 to backup and restore my desktop. Now I'm trying to help a friend create a disk image of her Dell Inspiron running Vista Home Premium.

We downloaded Acronis 2011 (trial copy) today and created a recovery disk then restarted the system using that recovery CD. I changed the boot menu to use the CD but it always stops with a "No boot device" message.

I've used her CD in my desktop to see if it was put together correctly and the Acronis title page appears as expected so the CD seems to be OK.

I'm just not sure whether the problem lies in the Dell boot menu/bios or if it's an Acronis problem.

Can anyone shed any light on this?

Thanks

F Smart

lun 20/09/2010 - 02:20
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You need to go into the boot menu or system setup or whatever it is with DELL and make sure the device is set up to be a boot or recognisable boot device and that it is in the boot up sequence.

lun 20/09/2010 - 07:56
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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BIN ... you said ... "make sure the device is set up to be a boot or recognisable boot device". Does that mean there's something else in the BIOS besides having the CD appear in the "boot sequence"? It IS there as the #4 device but maybe there's another parameter I'm not aware of that allows it to be a boot device?

I first used the F12/boot menu to select the CD as the boot device but it never recognized it and went straight to the HDD boot.

Then I went into BIOS and selected "boot sequence". The CD was listed as #4 and there seemed to be no way to "move" devices around in this menu. i.e. I couldn't migrate the CD to the top of the list. The only way was to "cancel" all other devices (hit space bar) leaving the CD as the #1 device. Unfortunately that then said "no bootable device" at startup.

I'm thinking this is more likely a Dell problem??

Thanks for the reply.

lun 20/09/2010 - 13:14
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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It looks very much like a DELL or DVD drive problem problem since you can see and use the drive in Windows but not boot from it. Have you tried another type of bootable CD such as a Windows disk? I've never checked the jumper switches on a DVD/CD drive before, might be worth checking those too.

lun 20/09/2010 - 13:50