Progess screen not working under Windows 7

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Hi!

I noticed that the progress screen when making a backup or recovery doesn't seem to work under Windows 7. It just get frozen with the state "initializing".
When making a backup, that's not a problem, because you can easily close this dialog and see the progress finishing in the scheduler screen. But when trying to make a recovery which needs a reboot (e.g. recovery of the system partition), the message box asking if you want to make a reboot now doesn't appear (at least this message box appeared in previous versions of True Image). So a recovery of a system partition is not possible under winodws.

Is this a known bug or is there some workaround?

OS: Windows 7 Ultimate (64bit)
True Image Version: Acronis True Image Home 2010 (Build #5055)

sam 24/10/2009 - 10:08
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Hello exec,

Thank you for choosing Acronis Disk Backup Software.

The issue with progress bar is well known and we have already forwarded it to our Experts Team, probably the fix will be available in one of next updates.

Also, it's not recommended to perform partition recovery from Windows, it would be safer to perform from Standalone Version of our program.

Thank you.

lun 26/10/2009 - 09:22
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Alexander wrote:

Also, it's strongly not recommended to perform any partition recovery from Windows, since such recovery requires repartitioning and should be performed from Standalone Version of our program.

Is this still true if you recover the complete system hard disc (where the OS itself is installed)? From older Versions of True Image I'm used to the process: Validating the image under Windows > reboot > automatically start up of the standalone version > recovery.
So the bare recovery process could not be started under Windows. This changed in the latest version of True Image?

lun 26/10/2009 - 14:18
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OK, after 2 updates to True Image (and the first one should have resolved the problem described above), I've installed the latest version (#6053) and tried to make a full backup. The problem with the non-functional progress bar still remains.

So, is this problem still on the to do list?

dim 29/11/2009 - 14:37