Program repeated Crashing / Setting up network backup location

1) I navigate to "Other backups"
2) Select "file backup"
3) Choose a Network > Homegroup location (another laptop computer on the home network)
4) Select the backup location (already loaded as the default)
5) Select "Backup Now" and the program crashes with the following details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: TrueImage.exe
Application Version: 16.0.0.5551
Application Timestamp: 50354ef2
Fault Module Name: SHELL32.dll
Fault Module Version: 6.1.7601.17859
Fault Module Timestamp: 4fd2d1d9
Exception Code: c0000005
Exception Offset: 0028f750
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

This happens repeatedly, and I have not been able to Save this backup job or to start the backup.