Recover from hard drive crash using Nonstop backup and boot disk?

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HI folks.  I've been using Nonstop backup in TI 2010 for a few days now.  I'm trying to recover from a complete crash situation but when I boot to the acronis boot disk I do not see an option to use the Nonstop Backup to recover.  I can browse to the folder but no backup is recognize.  Please help.  Thanks.

dim 20/09/2009 - 21:40
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I'm having the same issue here.  Can you send a reply from Acronis tech support.

ven 25/09/2009 - 05:50
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Hello Brant and Keith,

Thank you for using Acronis Products

In order to recover nonstop backup archive you should do the following. Click Recovery -> Backup Management -> Recover data from nonstop backup.

If the issue persists can you please validate backup archive? Let us know the results.

ven 25/09/2009 - 06:29
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi,

I'm having the same issue.  I tried following your steps above, but they actually don't match my screen exactly.  When I select Recovery -> Backup Management, I don't have an option titled "Recover data from nonstop backup".  I do see my nonstop backup however in the bottom part of the screen.   If I select it and right-click it gives me the option to "Recover".  Is that what you meant?  If so, when I do that it goes off "processing" for a minute or so and then comes back and says selected volume cannot be found and gives the option to browse for the backup.  Since it's looking for a .tib file, however, it doesn't find anything in the nonstop folder. 

Any suggestions?

Thanks,

Atwell

lun 28/09/2009 - 00:41
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I tried to restore my computer after a virus attack using the computer restore function but it led me to reboot my computer from scratch instead of restoring my computer C disk to the last backup form. I do not know what to do to recover all my data which were backuped by the True Image program. Please help.......!!!!!
Thanks. ---Jim Wang

lun 18/01/2010 - 18:59
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Can some one from Acronis call me to give me some instructions on how to recover my computer images SOON? I am in big trouble without restoring my computer quickly. THANKS! --Jim Wang

lun 18/01/2010 - 19:02