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Recovery CD hangs up

Thread needs solution

Recovery disk starts as follows:
Starting Acronis UEFI Loader
1. Acronis True Image Home
2. Acronis Syatem Report
c. Continue Booting
It hangs at this point with a flashing cursor.
Using Acronis True Image Home 2012 (build 6154)
Windows 7 Home Premium 64

I would appreciate some suggestions.

Thanks
Warren Brooks

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Hello Brooks!

Thank you for opening the thread regarding this question.

Have you tried to recreate the bootable media in the following way:

  1. Download the latest updated ISO from your account
  2. Burn it onto the CD according to these instructions

This should help. If it doesn't, please obtain Acronis Linux Report and send it to us for investigation.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Hi:
I am using the CD burned from the ISO in my account. I get the same results. In playing around with the keyboard I happened to press the number 8 key (in the number line across the top of the keyboard) and up popped the Acronis rescue program, with an active mouse. I immediatly restarted and when I came to the flashing cursor I pressed the number 8 again and nothing happened. I then started pressing each key in sequence, starting at number 1, and when I reached number 5 key the program again started.

I have now tried this a number of times and the program always starts between the numbers 5 and 8. If this sounds strange thats because it is,
but until something better comes along I'll stick with this solution. I should mention, also, that this is a new computer that I setup just over a week ago so there should not be a great number of conflicts.

Regards
Warren Brooks