recreate nonstop backup after reinstall of true image 2011 not working?

Hello Tommyla!

Thank you for finding time to open the thread regarding this issue. I understand your concern, and will do my best to assist you.

Unfortunately due to the lack of information it's hard to say for sure what went wrong, but before we proceed with the investigation, please try updating NSB Module by running NSB diagnosis tool.

Should the issue remain, please gather the info requested in the article + exact sequence of steps performed (alongside with expected and actual results)+ Acronis Info from the machine in question.

After that please kindly contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

I have fixed it now, but the method was a bit negative 

The thing is that recreate backup settings dont work after you have uninstalled true image 2011 build  5519 with plus pack and installed it again, it will find nonstop backup but when you right click on it and select recreate backup settings nothing will happends, you have to go to create nonstop backup and select the folders to backup and then select the old drive/partition the old nonstop was, and then it will start to backup and will work like before with the old backups there

tommyla wrote:

I have fixed it now, but the method was a bit negative 

The thing is that recreate backup settings dont work after you have uninstalled true image 2011 build  5519 with plus pack and installed it again, it will find nonstop backup but when you right click on it and select recreate backup settings nothing will happends, you have to go to create nonstop backup and select the folders to backup and then select the old drive/partition the old nonstop was, and then it will start to backup and will work like before with the old backups there

It is another of many flaws of 2011, the recreate backup function does not work after a restore on a non-stop backup.

Unfortunately, you have to create a new nonstop backup, and delete the old one.