Aller au contenu principal

Replacing a backup disk problems Acronis 2013

Thread needs solution

I recently replaced a Seagate 3TB external drive with a WD 3TB external drive. This is an older computer and only has USB 2.0 so I added a PCI USB 3.0 card for the newer drives. Although both the Seagate and WD drives are USB 3.0 the Seagate is not recognized by Acronis unless it is physically connected after the PC boots up. Hence replacing it with WD which does not have that issue.

I copied the backup folders from the Seagate drive to the WD drive and changed the WD drive letter to the what the Seagate drive letter was. The issue is that backups will not work unless the original Seagate drive is also connected to the PC to either USB 2 or 3 port regardless of the drive letter. Once the Seagate drive is connected the backup starts on the WD drive and completes successfully. Is there any way to get Acronis to do the backups to the WD drive without having to connect the Seagate drive as well?

Windows 7 Professional 64-bit SP1
Intel Core 2 Extreme QX9650 @ 3.00GHz
Storage
931GB Western Digital WDC WD10 02FAEX-00Z3A SCSI Disk Device (SATA)
698GB Hitachi HDS721075KLA SCSI Disk Device (SATA)
1397GB Western Digital WD My Book 1140 USB Device (USB (SATA))
2794GB Western Digital WD My Book 1230 USB Device (USB (SATA)
1397GB Seagate FreeAgent USB Device (USB (SATA))
2794GB Seagate GoFlex Desk USB Device (USB (SATA))

0 Users found this helpful

Try using the "Move" option.
GH6. How to use the MOVE backup option to relocate storage folder.
Have both disks attached before performing the move option.

Oh, I didn't use that feature, I simply copied the folders from one disc to the other. I assume I need to relabel the disks to what they were before and the new disc letter will be the destination for the backups, correct? Is there a simpler way to get it to work or do I have to undo what I have done and then do the move?

Thanks

The program stores the disk ID with the backup scheme so it knows which disk is in use regardless of the letter.
The move option will move the backup from point A to point B and all tib files will be in new point B.
Attach both disks (be sure the old disk is correctly lettered same as before).
Perform the move opiton as per example. The program may accept your copy or it may recopy the tib from old to new location.
Before the move, disk letter of new disk is not important but disk letter in use now for the new disk must be the same drive letter for future backups.
If you wish, before the move, you can pre-assign a letter such as X to the new disk so the move will be from old to X and future backups will be to X.

Another option is just to stop using the old task and create a new task and start a whole new backup series to be stored on the new disk.

lol - I just did exactly what you recommended and started a completely new backup scheme to the new disc. Apparently I screwed up the old backup by forcing it to put yesterday's incremental on the new drive anyway. Acronis no longer recognizes any backups on the drives ( I did replace the original drive letter). If I need to recover something from the previous backups I will scan for them. I also finally installed TI 2014 premium I had on the shelf. Thank you so much for your advice.

So the question is should I do a sector backup or normal backup?

The saga continues, unfortunately. I performed a backup with the new task to the new drive without issue yesterday. This morning however the scheduled backup did not start and I could not do a manual backup. I did a verify backup on the backup I did yesterday and it was successful so I have to assume the new task can access the new disc. If I try and do a manual backup nothing happens. One of the most frustrating things with TI is it does not tell me why an operation is not working. There is no mention of the scheduled backup or the attempt to perform a manual backup in the logs.

Yesterday's log:

<?xml version="1.0" encoding="UTF-8" ?>

Create Backup Archive</bold><endl/><tabpoint value=30><indent value=4>From: <indent value=10><textcolor value="navyblue">NTFS (C:)</textcolor></indent><indent value=4><endl/>To file: <indent value=10><textcolor value="navyblue">"X:\My backups\Thurston_C_incr\Thurston_C_incr.tib"</textcolor></indent><indent value=4><endl/>Compression: <indent value=10><textcolor value="navyblue">Normal</textcolor></indent><indent value=4><endl/>Exclude: <indent value=10><textcolor value="navyblue">Files matching mask</textcolor></indent><indent value=4><endl/>Match criterion: <indent value=10><textcolor value="navyblue">*.tib, *.tmp, *.~</textcolor></indent><indent value=4><endl/></indent><endl/>" />

"X:\My backups\Thurston_C_incr\Thurston_C_incr_full_b1_s1_v1.tib"" />

Today's log:

<?xml version="1.0" encoding="UTF-8" ?>

Validate Backup Archive</bold><endl/><tabpoint value=30><indent value=4>Location: <indent value=10><textcolor value="navyblue">"X:\My backups\Thurston_C_incr\Thurston_C_incr_full_b1_s1_v1.tib"</textcolor></indent><indent value=4><endl/></indent><endl/>" />

FYI, Acronis does not recommend using the move feature and blames the scheduled and manual backup failures on that very thing. They had me create a new backup task and keep them informed.

If you are new to 2014, spend some reading time with my signature link 2-A below.

Yoiu might also find some interest in the first two sections of my signature link #1 below.

Thanks for the links. I really appreciate all the effort you have put into this. I follow the recommendations you make with a few exceptions. I do not back up in disk mode on this PC because there is only 1 partition. I also insert a 3 minute delay before start up to give the PC time to recognize all the USB devices attached and I check the box to run when the current device is attached. The attached device selection is because of the issues I was having with the Seagate drive. This has worked well for me for many years.

It seems my fiddling with the backup task after it's saved is the problem, or an Acronis problem. I don't understand why it's so sensitive but will keep that in mind for any future changes.

Yes, do not make changes to the task. Set it once correctly and then leave it alone.
If changes needed, start a new task and stop using the old task.

In my opinion, Disk mode is still the better choice even if you have only one partition.
Disk mode will make sure any hidden unlettered partitions are included in the backup.
Disk mode will enable you to perform a disk mode recovery which is easier to do rather
than performing a partition recovery.